How to Lose Subscribers

by Franklin Bishop on November 12, 2008

I’m guessing that you are not a blogger that wants to lose subscribers. However, you decide to do something on your blog that sounds beneficial. Why do I say that? Because lately bloggers have been talking about using the lightbox on Aweber.

The lightbox on Aweber is the way to get new visitors to sign up for a newsletter you have created or an e-book that you have created easily. When someone comes to your blog there will be a little pop-up window with the information you provide about your newsletter or product and a way for someone to subscribe. They can’t do anything on your blog until they click the close link.

Not all new visitors will choose to sign up for your e-mail marketing campaign. Most likely only 2.8% of new visitors will sign up. You think that might be beneficial considering you can make money off an e-mail marketing campaign and it counts as subscribers to your Feedburner account (yay!).

Here lies the problem. Many of the religious readers may decide to unsubscribe because the lightbox pops up on their browser every time they visit your blog (64% of People Won’t Stop Visiting Your Site Because of a Pop-Up). You may think this is okay considering you get more subscribers when people sign up for your newsletter or e-book. A lot of people that sign up will not read your blog though. Worst part is that many people will get annoyed when they find out that you are broadcasting your blog to all the people that have signed up to your newsletter and then decide to unsubscribe because they don’t want blog udates. Something your religious readers wouldn’t do unless they feel that you are forcing them to try to do something (Like make them sign up for something when they first come to your blog).

In two to three months you will realize that it wasn’t worth losing subscribers. The only way I see it working for you is if you are getting hundreds of thousands visits every month. Otherwise, I don’t see you getting much benefit from it. How can you get e-mail subscribers without trying to force it on someone? Well, one way is to only show the lightbox once for every unique visitor. It will then never be shown to them again after the first time seeing it (Read Sly’s quote below). Most people sign up right away so showing it more than once to people will not likely benefit you much.

So if you want to lose subscribers then use the lightbox everytime someone comes to your blog. Otherwise, give a person the chance to sign up once otherwise they just won’t have that chance again (You could always add in a form on your blog in the sidebar to let people sign up if they don’t sign up the first time).

“Yes, it is very annoying to see that lightbox pop up everytime you visit a blog. But that’s the thing. It doesn’t necessarily have to show up everytime. I’m a user of AWeber as well and I started using this popup feature a few days ago. But there’s a feature in it that let’s me choose whether I want it to show up once per IP (and only once), or every time someone visits my blog, OR on a specific interval of days. Guess what I chose? The one-time option of course. I totally understand the annoyance of something like this, so that’s why I’ve limited the amount of times it shows up. ” – SlyVisions

You’ll be happy with the decision three months down the road.

{ 22 comments }

VlogHog (A. Lloyd) November 12, 2008 at 8:24 pm

I don’t like using anything that “traps” people on their browser. I have visited many sites that use this technique and HATE it.

This is one of the many reasons I don’t like MySpace. Esp. the MySpace page that play songs when you visit.

Franklin Bishop November 13, 2008 at 9:08 pm

I hear you. I get pretty annoyed. I’m okay w/ seeing it once, but that’s it.

sean November 12, 2008 at 11:47 pm

another way to lose subscribers: run a rigged top commenter competition.

Franklin Bishop November 13, 2008 at 11:45 am

Or don’t capitalize the first letter in a sentence.

Alex November 12, 2008 at 11:51 pm

I completely agree with you! I have even noticed one of the blogs I visit daily has added this “feature” from Aweber. I’m pretty sure it was set to only show once for every unique visit though, which is nice.

I have come across websites that FORCE you to do a survey or sign up for something before you even get to see the website. When I come across those websites I just exit out of it right away, I shouldn’t have to sign up for “Free[enter product name here].com” to be able to see the content.

Franklin Bishop November 13, 2008 at 9:02 pm

Yeah. The main problem is when it pops up “every” single time (Which I’ve seen 80% of the time).

Dennis Edell November 14, 2008 at 3:27 pm

It’s all about the newbie (and some not newbie) greed before thy know better.

Caroline Middlebrook November 13, 2008 at 1:58 pm

I have recently introduced this AWeber lightbox (though I changed it to a popup as the lightbox was crashing on IE but I disgress…) but my thoughts are different. Yes you will lose a small percentage of readers, but not necessarily *subscribers*. Remember that this style of popup ONLY shows when a reader visits your actual webpage and most readers will use an RSS reader.

When I installed mine, I had 3,500 readers and only 500 daily visitors to the blog – meaning around 3000 visitors were via RSS and would never have even seen it. The increase to the email list though has been astonishing, look at this:

http://www.flickr.com/photos/11265659@N02/3028080966/

Franklin Bishop November 13, 2008 at 3:34 pm

A lot of new bloggers are doing this and don’t get anywhere near 500 daily visitors. I think it works in your case, but not newer blogs. I have found with some of my new blogs that I only get a couple email subscribers every week and my bounce rate is way higher. Impressive numbers for your mail list.

Sly from SlyVisions dot Com November 13, 2008 at 6:29 pm

Great post here Franklin.

Let me correct you on something, though. Yes, it is very annoying to see that lightbux pop up everytime you visit a blog. But that’s the thing. It doesn’t necessarily have to show up everytime.

I’m a user of AWeber as well and I started using this popup feature a few days ago. But there’s a feature in it that let’s me choose whether I want it to show up once per IP (and only once), or every time someone visits my blog, OR on a specific interval of days. Guess what I chose? The one-time option of course.

I totally understand the annoyance of something like this, so that’s why I’ve limited the amount of times it shows up. I might change it to the 3rd option later, but for now, it’s a good idea to leave it as it is.

Franklin Bishop November 13, 2008 at 7:40 pm

“Otherwise, give a person the chance to sign up once otherwise they just won’t have that chance again.”

Thanks Sly. Should’ve explained better. Earns you a link!

Sly from SlyVisions dot Com November 13, 2008 at 7:49 pm

No problem man! It wasn’t much of anything really, but thanks!

Dennis Edell November 13, 2008 at 8:09 pm

Blame Darren Rowse. LOL

I’d bet thousands went out and got one after he blogged about how great it is.

Franklin Bishop November 13, 2008 at 8:39 pm

I know, haha. I bet he made some nice cash as an Aweber affiliate also.

Dennis Edell November 14, 2008 at 1:59 pm

Oh indeed!

Just a few more subscribers for me. LOL

SuiteJ November 14, 2008 at 5:18 am

That thing is annoying! I’d be less annoyed if it was set to pop up on my “third visit”, but not my first. I feel like saying “sheesh!”, give me a chance to read the freakin’ blog first! lol

Cheers!
Jay

Franklin Bishop November 16, 2008 at 9:24 pm

haha, I completely know what you’re saying. I am going to do my own experiment and see how much it really helps. I am hearing mixed results, but we will see. This thing is still pissing me off though.

Your Friendly Neighborhood Computer Guy November 14, 2008 at 1:35 pm

I think this tool can be effective, but only for blogs with alot of traffic and/or a majority of subscribers coming from RSS. But, as Sly pointed out, you can make it ALOT less annoying by adjusting how aften and to whom it displays, therefore the risk of loosing loyal subscribers is diminished alot.

Franklin Bishop November 16, 2008 at 9:18 pm

Yeah, it is not as annoying if it only pops up once. I am kind of doing my own experiment after reading a lot of other top bloggers experimenting with it. Everyone seems to be getting mixed results. You are definitely right when it comes to having a lot of traffic though.

Hussein November 20, 2008 at 8:15 am

I hate those popup subscription forms. I believe readers will subscribe whenever they want and no need for those popups.

Franklin Bishop November 20, 2008 at 4:17 pm

Yup, they’re a pain in the ass.

Lainie Petersen November 24, 2008 at 10:18 pm

I think it boils down to courtesy and a willingness to empathize with your readers: We all know that people don’t like to contend with pop-ups or other blocks to reading our sites. So what makes some bloggers/webmasters think that they are special? Why should someone have to go through rigamarole in order to do you (the webmaster/blogger) the honor of reading your material (and clicking on your ads, buying stuff through your affiliate program, Stumbling, Digging, etc)? And yes, our readers are doing us an honor by reading our material. . .we need to remember this.

There are far better ways to get people to subscribe to email alerts than wasting their time and frustrating them.

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